Terms of Service
These Terms of Service ("Terms") govern your access to and use of services provided by Brightinfohub, Inc. ("Brightinfohub", "we", "us"). By engaging with our website, requesting a consultation, or entering into an engagement agreement, you agree to be bound by these Terms. If you are entering into a separate written agreement with Brightinfohub, those terms will govern to the extent they conflict with these Terms, except where these Terms provide stronger legal protections for you. Please read carefully. If you do not agree, do not use our site or request our services.
Scope of services
Brightinfohub provides advisory services focused on financial planning, forecasting, FP&A support, scenario analysis, and related consulting work. Specific deliverables, timelines, fees, and responsibilities will be described in a proposal or engagement letter that both parties sign prior to the performance of services. Unless explicitly stated otherwise in a signed engagement agreement, our services are advisory and informational only. We do not provide legal, tax, or investment advice unless expressly agreed in writing and performed by appropriately licensed professionals. Clients retain responsibility for all business decisions and for compliance with applicable laws and regulations. We strive to provide accurate analyses based on the data supplied to us, but outputs depend on the quality and completeness of client-provided inputs and external conditions that we cannot control.
Ordering, fees, and payment
Fees for services will be set out in proposals or engagement letters. Payment terms will be specified in those documents and typically require invoicing according to milestone or monthly billing schedules. For retained services, clients agree to timely payment of recurring fees. We may require an initial deposit prior to project start. Late payments may incur interest at a reasonable rate permitted by law and may result in suspension of services until amounts due are paid. All fees are exclusive of taxes; the client is responsible for applicable taxes unless the client provides a valid exemption. Any expenses that are pre-approved and necessary for the engagement, such as third-party data or travel, will be billed in addition to professional fees and documented in invoices.
Client responsibilities and data
Clients agree to provide reasonably requested data, access to systems, and cooperation so Brightinfohub can perform the services. Client-supplied data must be accurate to the client’s knowledge. Where we process personal or financial data as part of services, we will handle that information in accordance with our Privacy Policy at /privacy/. Clients represent that they have the rights and consents necessary to share the data with us. We will use commercially reasonable technical and organizational measures to safeguard client data. Any models, templates, or tools we deliver may rely on client inputs; the client is responsible for verifying outputs before relying on them for material decisions. For engagements that include secure data exchange, both parties will agree to the transfer and storage mechanisms in the engagement letter.
Intellectual property
Unless otherwise agreed in a signed engagement agreement, Brightinfohub retains ownership of methodologies, models, templates, and proprietary tools developed prior to or during the engagement ("Brightinfohub IP"). Clients are granted a limited, non-exclusive, non-transferable license to use deliverables for internal business purposes. If bespoke deliverables are created and full assignment is requested, this will be documented and may require additional fees. Clients retain ownership of their pre-existing materials and any data they provide. Neither party will use the other party’s trademarks or logos without prior written consent. Brightinfohub may use anonymized, aggregated findings from engagements for internal analysis and non-identifying case studies unless a client expressly requests confidentiality in the engagement agreement and such request is accepted in writing.
Confidentiality
Each party will keep confidential non-public information disclosed by the other party that is identified as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential information excludes information that is or becomes publicly known through no breach of these Terms, that the receiving party rightfully received from a third party without restriction, that was known to the receiving party prior to disclosure, or that is independently developed without using the other party's confidential information. We implement safeguards to protect client information and will limit access to personnel and subcontractors who need the information to perform services. Where required by law to disclose confidential information, the disclosing party will notify the other to allow it to seek protective measures unless prohibited by law.
Warranty disclaimer and limitation of liability
Our services are provided on an "as-is" and "as-available" basis. Except where expressly provided in a signed engagement agreement, Brightinfohub makes no warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. While we apply professional care and skill, client decisions based on our analyses are ultimately the client's responsibility. To the maximum extent permitted by law, Brightinfohub's aggregate liability for any claim arising out of or relating to these Terms or our services will not exceed the total fees paid by the client under the relevant engagement in the twelve months preceding the claim. Under no circumstances will Brightinfohub be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, even if advised of the possibility of such damages. Some jurisdictions do not allow exclusions or limitations of liability, so these limitations may not apply in those jurisdictions.
Indemnification
Clients agree to indemnify and hold harmless Brightinfohub, its affiliates, and personnel from any claims, damages, or expenses (including reasonable attorneys' fees) arising from client-provided data that is inaccurate or infringes third-party rights, or from the client's misuse of deliverables. Brightinfohub will notify the client of any claim subject to indemnification and cooperate in defense at the client's expense where appropriate. This indemnity is subject to applicable law and any limitations contained in a signed engagement agreement.
Term, termination, and refunds
An engagement remains in effect until the services are completed or either party terminates in accordance with the engagement agreement. For fixed-term retained services, termination provisions will be in the engagement letter. If a party materially breaches these Terms or a signed engagement agreement and fails to cure within a reasonable period after written notice, the non-breaching party may terminate the agreement. Fees for work performed up to termination are due and payable. Refunds, if any, will be handled as specified in the engagement document. Termination does not relieve either party of obligations that by their nature survive termination, including confidentiality and payment obligations.
Governing law and dispute resolution
These Terms and any engagement agreement will be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law rules. Parties will attempt in good faith to resolve disputes amicably. If disputes cannot be resolved through negotiation within thirty days, the parties agree that the exclusive venue for litigation shall be the state and federal courts located in San Francisco County, California, and each party consents to the personal jurisdiction of such courts. Where local law requires alternative dispute processes, those will apply to the extent mandatory.
Changes to these Terms
Brightinfohub may update these Terms from time to time. Material changes will be posted on this page with a revised effective date. Continued use of our services after an update constitutes acceptance of the revised Terms. For active engagements, the terms of the signed engagement agreement generally govern; however, where the change affects general website users or prospective clients, the updated Terms will apply to future engagements.
Contact
If you have questions about these Terms or about our services, contact us at:
Brightinfohub, Inc., 125 Market St, Suite 400, San Francisco, CA 94105, United States
Phone: +1 (415) 555-0132
Email: [email protected]